Notations required
by the Act on Specified Commercial Transactions

Seller HACCI's JAPAN
Responsible manager Naoto Amano
Address 6F, Dai-2 Kuyo-Bldg., 5-10-2, Minami-Aoyama, Minato-ku, Tokyo 〒107-0062
Telephone Number 0120-1912-83
Fax Number 0120-1912-84
E-mail address support@hacci1912.com
URL http://hacci1912.com
Necessary charges other than for products Shipping charge is a nationwide flat rate 500 yen (per destination).
Handling charge of \324 per order will be required for payment by Cash on Delivery (COD).
How to order You can place your order on our Home Page.
After your order has been completed, a confirmation e-mail will automatically be sent to your e-mail address.
If you do not receive a confirmation e-mail, check your e-mail address and contact support@hacci1912.com
Membership registration is necessary when you place your order.
Registered members can review purchase records and save shipping address information to make a shopping experience easier.
Payment Methods
  • Cash on delivery (COD)
  • Cash on delivery (COD)
  • Amazon Payment
  • Paidy (Next month payment)
Payment due date
Time of delivery As soon as the payment transaction becomes complete, shipment will be made promptly. Usually, you will receive your products on the next day of your order or the following day.
However, it may possibly take a few more days depending on the shipping address or when weekends, holidays or Year-end/New Year holidays are involved.
We will try our best to deliver your order on your desired date and time. However, please understand that due to certain circumstances, delivery may be deferred.
Please contact us if delivery is late by more than 14 days.
Due to TV related circumstances, it might take about 10 days.
We cordially ask for your understanding.
Returns and exchanges We do not accept any exchanges or returns because of customers' personal preferences.
Since we only handle food and cosmetic products, only damaged or defective items may be returned.
Unpacked products are not returnable. Returns must be made no later than 14 days after delivery.
Your kind understanding is cordially requested.
Shipping charges for returns are to be borne by the purchaser.
We will exchange any products at our expense only when the delivered product is different from your order or defective.